Wooden Pickleball Paddles - Ideal for Beginners

Global shipping. Please be patient; your order will arrive within 45 days.

At Dinkea, we are committed to offering high-quality pickleball equipment. We review our products to ensure they meet your expectations. Please read our policy carefully before making your purchase.

Conditions for a Refund

Our refund policy applies only and exclusively in the following cases:

• The item you received has a manufacturing defect .
• The item arrived damaged during transport.
• You received an incorrect item (different from what you ordered).

Outside of these conditions, all sales are final . No returns or refunds will be processed for other reasons, such as change of mind, the product not meeting the customer's subjective expectations (provided it matches the description), or customer errors when placing the order.

Process for Requesting a Refund Due to Defect or Damage

1. Notify Us in Time: You have 7 calendar days from the date you received your order to inform us of any defects, damage, or errors in your order. After this time, we will not be able to process the request.
2. Contact Support: Send an email to info@dinkea.me with the following information:
   Your full name and order number.
   A clear description of the defect, damage, or error.
   Photographic or video evidence that clearly shows the problem.
   This step is essential so that we can evaluate your case and coordinate with our suppliers.
3. Case Evaluation: Our team will review the information and evidence provided. If the product is confirmed to be defective, damaged, or incorrect, we will proceed with the resolution.
4. Resolution: Once your request is approved, we will offer you one of the following solutions: Refund: A full refund of the product value will be processed to your original payment method.

If we need you to return the defective item, we will provide you with the necessary instructions.

We appreciate your understanding and trust. If you have any questions about this policy, please do not hesitate to contact us before completing your purchase.